Yes. ICT provides project-based and supplemental support for practices that need additional help managing aging accounts, outstanding claims, denials, payment posting, insurance follow-up, or other revenue cycle backlogs. We work alongside your existing team to help reduce workload and keep accounts moving.

No. ICT can work alongside your existing billing staff, practice team, or billing company. Our services are designed to provide additional support where it is needed most, whether that means completing a specific project, addressing a backlog, or helping during a temporary staffing shortage.

ICT Revenue Cycle Support is designed to support small and growing medical practices that need additional revenue cycle assistance. Because every practice has different workflows, payer mixes, specialties, and priorities, we review your needs during the initial consultation to determine the appropriate scope of support.

Protecting patient information is a priority. ICT follows appropriate privacy and security practices when handling protected health information and limits access to information necessary to perform the agreed services. A Business Associate Agreement (BAA) can be completed when required before access to protected health information is provided.

Transparency is an important part of our service. Depending on the project, ICT can provide progress updates that identify completed work, outstanding accounts or issues, follow-up activity, and other agreed-upon project information so your practice can see how the work is progressing.

Pricing is based on the services needed, project scope, claim or account volume, and length of support. After an initial consultation, ICT Revenue Cycle Support will provide clear pricing and service details before work begins. There are no hidden fees.

Yes. Previous clients may return for additional AR cleanup, follow-up work, backlog support, or other revenue cycle needs. We will review the new workload and determine the appropriate scope, timeline, and pricing before additional services begin.

Getting started begins with an initial consultation to discuss your practice, current revenue cycle needs, and the areas where additional support may be helpful. From there, we will determine the appropriate services, project scope, and next steps. You can contact us through the website or at ICT@ICTRevenueCycleSupport.com